About the job
Position: Key Holder
Location: San Francisco
At Margaux, we are redefining the footwear landscape through a brand built on friendship, community, and collaboration. Founded in 2015 by Sarah Pierson and Alexa Buckley, Margaux aims to create a modern footwear wardrobe for women on the move, characterized by innovative designs and impeccable craftsmanship. Our collection, which began with a few silhouettes, has evolved into a diverse range of beautiful and comfortable styles, all designed in New York and handmade in Spain to ensure durability and timeless appeal.
Position Overview
We are on the lookout for a dedicated Key Holder to be a pivotal part of our team as we launch a new store on Fillmore Street in San Francisco. Collaborating closely with the Store Manager and our HQ team, you will play a crucial role in ensuring a successful store opening. Your mission is to create a unique and personalized shopping experience for each customer, driven by outstanding service and a genuine enthusiasm for the Margaux brand. Every team member will contribute to the seamless integration of our new location into the community, making this a remarkable opportunity to join a burgeoning luxury fashion DTC brand at a dynamic phase of growth.
Responsibilities
- Deliver an exceptional and personalized client experience by providing outstanding service on the sales floor; promptly greet customers, engage them, offer expert styling advice, and demonstrate comprehensive product knowledge.
- Drive business growth and meet sales targets by proactively addressing customer needs and swiftly resolving any inquiries or concerns.
- Ensure the selling floor aligns with brand standards; consistently update visual merchandising and assist with in-store inventory management.
- Manage back-of-house inventory effectively, communicate stock issues proactively, process returns efficiently, and support overall store operations.
- Work collaboratively with the Store Manager to identify opportunities for enhancing store experience and implement strategies for business growth.
- Hourly pay ranges from $25 to $30, commensurate with experience.

