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Key Account Manager

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Bachelor's degree or equivalent qualification for expatriates / High school diploma or equivalent for UAE nationals.

About the job

  • Act as the primary point of contact for the Bank's customers, fostering strong relationships to enhance customer loyalty and drive revenue growth.
  • Identify and capitalize on opportunities for cross-selling and upselling various banking products through regular client engagements aimed at relationship building and retention.
  • Develop strategic partnerships and execute brand promotion initiatives to meet sales targets through effective promotional activities and team meetings.
  • Uphold exceptional service standards by consistently meeting customer needs in efficiency, accuracy, and professionalism, thereby strengthening customer trust and loyalty.
  • Mentor new team members by providing guidance on job-specific tasks and strategies for overcoming professional challenges.
  • Generate innovative sales opportunities by creating and implementing strategies to achieve sales targets, expand the customer base, and enhance overall portfolio performance.
  • Oversee departmental operations by optimizing work processes and ensuring compliance with established policies, maintaining high performance standards while preserving quality.
  • Contribute to the formulation of compliance monitoring and control processes to ensure adherence to legal and regulatory requirements.

About RAK Bank

RAK Bank, officially known as the National Bank of Ras Al-Khaimah, is one of the UAE's oldest banks, established in 1976. The Bank specializes in both retail and corporate banking, offering an extensive array of services including personal and business banking, credit cards, loans, investment services, and wealth management. Recently recognized by Forbes ME as one of the world's best banks in 2022, RAK Bank also earned the title of UAE's SME Bank of the Year at the Asian Banking and Finance Awards. The Bank has consistently achieved superior profitability and maintained the lowest risk costs since 2015, alongside notable growth in its card spending and business loan sectors. Committed to sustainability, RAK Bank is undergoing a transformation in partnership with Honeywell to reduce its energy consumption and enhance its environmental impact.

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