Key Account Manager - Madrid

Greetings! We are Fever, the leading technology platform for culture and live entertainment globally. Our mission? To make culture and entertainment accessible to all. Leveraging our proprietary technology and data-driven insights, we are transforming the way individuals engage with live events. Each month, our platform captivates over 300 million people across more than 40 countries, enabling them to discover extraordinary experiences while empowering event creators to scale, innovate, and connect with new audiences. Our achievements? We've partnered with industry giants like Netflix, F.C. Barcelona, and Primavera Sound, presented award-winning experiences internationally, and received backing from top global investors! Quite impressive, isn't it?To fulfill our mission, we seek proactive individuals with a hands-on approach, excited to influence the future of entertainment! Are you ready to be part of this journey? ROLE OVERVIEW The Experience Site Manager will oversee the complete management of our experience site in Madrid, showcasing unique events within a single venue. You will be the business leader responsible for ensuring exceptional operational efficiency, outstanding customer service, and financial viability. Located in Madrid, you will collaborate with the local Management Team and report directly to the Fever Originals Local Team. You will lead daily operational decisions and drive continuous budget and operational enhancements. Additionally, you will work on strengthening the brand within the local community through partnerships and private events. This position demands an action-oriented individual who is ready to take ownership of the site while adhering to the policies and procedures established by our Corporate Team and Production Partners. VIRTUAL REALITY EXPERIENCES Our VR experiences offer a chance to step back in time and explore scenes from history, uncovering hidden parts of the world or lost civilizations. Visitors equipped with virtual reality headsets will embark on a journey into a unique universe that is both enriching and entertaining.

Role overview Nexthink is looking for a Senior Site Reliability Engineer in Madrid to help strengthen the reliability and performance of our systems. This role works closely with engineering teams to build and support scalable infrastructure. Automation and process improvement are key parts of the work, all aimed at delivering a smooth user experience.

About Air Apps Air Apps builds tools to help people plan and manage their resources more effectively. Founded in 2018 in Lisbon, Portugal, the company is developing an AI-powered Personal & Entrepreneurial Resource Planner (PRP). With a strong family-oriented culture and a focus on innovation, Air Apps has reached over 100 million downloads worldwide. The team is committed to advancing AI solutions that make a real difference in daily life. Site Reliability Engineer (SRE) – Madrid This onsite role is based in Madrid. Air Apps offers relocation support for candidates moving to join the team. What You Will Do Design and build systems that are scalable, reliable, and fault-tolerant across cloud platforms. Develop and manage observability tools such as Prometheus, Grafana, Datadog, or ELK for monitoring, logging, and alerting. Automate infrastructure provisioning, deployments, and incident response using Infrastructure as Code (IaC) tools like Terraform or CloudFormation. Improve system performance, scalability, and incident response processes to maximize uptime. Work closely with development and DevOps teams to strengthen system reliability. Lead root cause analysis (RCA) and put preventive measures in place to reduce failures. Maintain high availability by designing and supporting load balancing, failover, and disaster recovery strategies.

About Speechify Speechify helps people access information by listening instead of reading. Users can listen to articles, cloud documents, and books on their phones, making learning more flexible and accessible. As the top-ranked app in its category, Speechify continues to grow quickly and reshape how people consume audio information. Role Overview The Core Experiences Team builds and maintains the services and SDKs that support Speechify’s product across many platforms. As a Senior Software Engineer in Madrid, this role combines product development with infrastructure work. The position suits someone who enjoys designing reliable APIs, creating straightforward systems, and improving user experience through thoughtful engineering decisions. What You Will Do Collaborate with Product Teams to define project scopes, improve processes for faster customer feedback, and balance integration and user experience needs across teams. Deliver solutions through Speechify’s cross-platform SDK. Improve existing features for better performance, including faster load times and smarter parsing, by refining abstractions and algorithms. Build cloud functions, lightweight backend services, and jobs using Kotlin. What We Look For Strong systems thinking and a preference for simple, effective design. Ability to move quickly, generate ideas, and distinguish between immediate deliverables and projects that need more time. Focus and adaptability within a startup setting, knowing when to collaborate and when to work independently. Experience working with designers, marketers, and product managers; able to inspire and negotiate across disciplines. Location: Madrid, Spain

Role overview Goodman seeks a Data Centre Site Manager to take responsibility for the daily operations of its Madrid facility. The role centers on ensuring the data centre delivers consistent, reliable service and operates efficiently. Managing a dedicated team, the Site Manager plays a key part in upholding performance standards across the site. What you will do Oversee all aspects of day-to-day data centre operations Lead, guide, and support a team of professionals Uphold high standards for service reliability and operational efficiency Requirements Proven experience managing data centre operations Strong leadership and team management abilities Demonstrated commitment to operational excellence

Join our vibrant team at Indie Campers, the leading marketplace for campervan rentals, as we strive to make road trips accessible to everyone. With a strong digital focus and a commitment to customer satisfaction, we have created a robust booking experience that offers high-quality road trips at affordable prices.Having facilitated over a million nights booked through our platform, and with more than 300,000 travelers from 169 countries, we provide a diverse and expanding range of travel options: short-term RV rentals, long-term campervan subscriptions, and the opportunity to purchase one of our available vehicles.At Indie Campers, we embrace exciting technological challenges that require talent and motivation to overcome successfully. We are expanding our team and invite passionate individuals to join us on this ever-evolving journey.

Join AccorHotels as a General Manager in the vibrant city of Madrid! As a leader in the hospitality industry, you will play a pivotal role in driving operational excellence and guest satisfaction. Your responsibilities will include overseeing daily operations, ensuring high service standards, and leading a dynamic team.

Greetings! We are Fever, a premier technology platform dedicated to culture and live entertainment.Our mission is to make culture and entertainment accessible to everyone. Utilizing our innovative technology and data-driven strategies, we are transforming the way individuals engage with live events. Each month, over 300 million people across more than 40 countries discover remarkable experiences through our platform, while we empower event creators to scale and innovate, reaching diverse audiences.Our achievements include partnerships with industry giants like Netflix, F.C. Barcelona, and Primavera Sound, presenting award-winning experiences, all supported by leading global investors! Quite impressive, right? To fulfill our mission, we seek proactive individuals who are enthusiastic about shaping the future of entertainment! Are you ready to join us on this journey?About the role:Our Office Management department is expanding, and we are on the lookout for a talented professional to join our team at our Madrid office. Your primary responsibilities will include:Overseeing the general maintenance and replenishment of office supplies.

About Air Apps Air Apps builds AI-powered tools that help people plan and manage resources more effectively. Founded in Lisbon, Portugal in 2018 by a family team, the company has grown to serve users worldwide from offices in Lisbon and San Francisco. Air Apps remains self-funded and has reached over 100 million downloads globally. The team is driven by a commitment to challenge conventions and deliver practical AI solutions. Every product aims to empower users and make a tangible difference in daily life. Product Designer Role Overview The Product Designer will focus on creating intuitive, engaging experiences for both mobile (iOS and Android) and web platforms. This role works closely with colleagues in Product Management, Engineering, and User Research to turn complex requirements into designs that put users first. Designers at Air Apps use strong visual and storytelling skills to develop consistent and scalable solutions. Understanding technical constraints and collaborating across teams are key parts of the job, ensuring that products meet the needs of a diverse, global audience. Work Location and Relocation Support This is a fully onsite role based at the Lisbon office. Relocation assistance is available for candidates moving to Lisbon.

About the Role airapps is looking for a Community Manager based in Madrid. This position focuses on building strong connections with our user community and supporting engagement across our platforms. What You Will Do Develop and implement strategies to grow and support the community Manage online platforms and keep conversations active Listen to feedback and make sure members feel valued Build relationships with users and encourage participation Who We’re Looking For Experience managing online communities or similar roles Strong communication skills Comfort working with digital platforms Interest in connecting with people and supporting community initiatives This role is based in Madrid and offers the chance to shape how our users interact and connect with airapps.

As a Department Manager at Primark, you will play a crucial role in leading and inspiring our team to deliver exceptional customer service while driving sales and profitability. You will be responsible for managing daily operations, ensuring visual merchandising standards are met, and fostering a positive work environment. Your leadership will be key in achieving store objectives and maintaining our brand values.

Join our dynamic team at Madrid Corner as an Assistant Manager. In this critical role, you will assist in overseeing daily operations, ensuring exceptional customer service, and maintaining inventory standards. You will work closely with the store manager to implement sales strategies and enhance team performance.

E-commerce is thriving, yet independent brands often find it challenging to match the seamless logistics of industry giants like Amazon. At Bigblue, we are dedicated to transforming this landscape.We empower brands by democratizing top-tier operations, enabling them to scale rapidly while ensuring an outstanding customer experience.Since our inception in 2018, we have developed a technology-driven logistics platform that supports over 500 brands, including fast-growing direct-to-consumer (DTC) companies and global names like MUJI, Aigle, and Cabaïa. With a team of over 110 employees spread across Paris, Madrid, and London, our proprietary Warehouse Management System (WMS) Atlas and a network of 7 warehouses across Europe are designed to solve logistics challenges that others shy away from, making fulfillment quicker, smarter, and more sustainable.With over $20 million in funding and the trust of the next generation of e-commerce leaders, we are on an ambitious growth trajectory, aiming for 10 million orders in 2024 and significant enterprise expansion. The road ahead is adventurous, and we seek the right individual to help us navigate this journey.About the Role Location: Madrid, SpainOnboarding is a critical aspect of customer success, and at Bigblue, it transcends basic checklists. This role involves complex project management across warehouse, technology, and sales teams, guiding customers from the moment they sign up to their first successful shipments.As the Onboarding Manager, your primary responsibility will be to ensure satisfaction during this vital phase for Bigblue’s key Spanish accounts, working in a hands-on and operational capacity.

We are seeking a dynamic and results-driven Key Account Manager to join our innovative team at metgroup in Madrid. In this role, you will be responsible for managing key client accounts, building strong relationships, and driving customer satisfaction.As a Key Account Manager, you will work closely with clients to understand their needs and ensure that our services meet their expectations. Your ability to communicate effectively and collaborate with cross-functional teams will be essential for success.

ABOUT US At Indie Campers, we are committed to transforming the way people experience road trips. As the premier campervan marketplace, our mission is to make adventure accessible to everyone. Our innovative digital platform and customer-centric philosophy have allowed us to create a seamless booking experience, offering unforgettable road trips at competitive prices. Having successfully facilitated over one million nights of rentals, we have proudly welcomed more than 300,000 travelers from 169 countries. Our diverse offerings include short-term RV rentals, long-term campervan subscriptions, and the opportunity to purchase one of our vehicles. With a strong emphasis on technology, we continuously face exciting challenges that demand exceptional talent and dedication. We are expanding our team and invite passionate individuals to embark on this journey with us. THE ROLE We are in search of a motivated and enthusiastic Onsite Sales Executive to join our Madrid team. This pivotal role will oversee the entire sales process for our pre-owned recreational vehicles (RVs) on-site. The successful candidate will be the primary contact for RV sales at our Madrid location, responsible for qualifying leads, conducting customer demonstrations, preparing vehicles for sale, and facilitating vehicle handovers post-purchase. A blend of sales expertise, operational efficiency, and a strong customer-focused approach is essential for success in this position. KEY RESPONSIBILITIES Design and execute local sales strategies to achieve sales targets. Manage incoming leads, guiding them through the sales funnel to maximize conversions. Coordinate vehicle preparation for defleet, including MOT, repairs, cleaning audits, and photography alongside local staff and the asset operations team. Prepare vehicles for customer visits and handovers post-sale in collaboration with depot colleagues. Conduct engaging customer demonstrations and manage the vehicle handover process. Establish and nurture local partnerships for vehicle photography, third-party condition reports, etc. Organize and host local sales events, such as open days at the depot. Collaborate with headquarters to ensure alignment of priorities and quality execution. Maintain precise records of sales activities and performance metrics. Handle inbound leads as an online sales executive would.

Air Apps, founded in Lisbon in 2018, builds AI-powered planning tools for individuals and entrepreneurs. Now with offices in San Francisco and Madrid, the company has reached over 100 million downloads. Air Apps stays self-funded and aims to improve how people organize and manage their resources through technology. This is a fully onsite position in Madrid. Relocation support is available. Role overview The Customer Support Specialist acts as the main contact for users of Air Apps’ iOS products. This role connects customer feedback with product and operational changes, working closely with engineering and marketing teams. The focus is on ensuring a positive experience for users and helping shape product strategies based on real feedback. Monitoring customer satisfaction and analyzing trends in user feedback are key parts of the job. The specialist helps identify and address areas for improvement in the user journey. What you will do Support customers around the world through Zendesk, social media, and other channels. Communicate with users in a friendly, professional manner that represents Air Apps’ values. Troubleshoot and resolve technical issues in iOS applications, identifying root causes and providing effective solutions. Document and escalate bugs or product issues, offering clear recommendations for resolution. Prepare and update reports on customer satisfaction and user experience metrics. Analyze recurring issues and trends to help guide improvements in product and customer experience.

Role Overview atexis is hiring an Experienced Business Manager in Madrid. This position leads projects, works closely with cross-functional teams, and plays a key role in shaping strategic decisions that improve how the business operates. What You Will Do Lead and manage business projects from planning through execution Collaborate with colleagues from various departments Support strategic decision-making to strengthen operational performance Location This role is based in Madrid.

E-commerce is experiencing significant growth, yet independent brands often find it challenging to achieve the seamless logistics that major players like Amazon offer. At Bigblue, our mission is to transform this landscape.We empower brands by democratizing top-tier operations, enabling them to scale swiftly while providing an exceptional five-star customer experience.Since our inception in 2018, we have developed a technology-driven logistics platform that supports over 500 brands, ranging from dynamic DTC companies to renowned global brands such as MUJI, Aigle, Scuffers, and Cabaïa. With a team of over 110 employees located in Paris, Madrid, and London, we utilize our proprietary WMS (Warehouse Management System) Atlas and maintain a network of 7 warehouses across Europe. Our innovative approach addresses logistics challenges that others shy away from, making fulfillment faster, smarter, and more sustainable.With the backing of $20+ million in funding and the trust of the next generation of e-commerce leaders, we are rapidly scaling — targeting 10 million orders in 2024 and ambitious enterprise growth. The path ahead is daring, and we seek the right partner to help us lead the charge.About the Role As an Account Manager, you will play a pivotal role in nurturing and expanding Bigblue's key accounts, focusing on the most promising European D2C brands and contributing significantly to their success.Foster Authentic, Long-Term Partnerships- Cultivate and sustain robust relationships with merchants in your portfolio.- Assist various stakeholders in their daily interactions with Bigblue services.- Serve as a trusted advisor and advocate for our merchants.Collaborate for Mutual Growth- Contribute to the strategic development of our merchants and identify key metrics that drive growth.- Navigate and deliver on complex goals where strategies are not predefined. Balance immediate customer needs with long-term company investments.- Recognize new opportunities for upselling.Champion Customer Excellence- Analyze trends in merchant feedback, both positive and negative. Develop improvement plans and manage expectations.- Utilize customer insights and market trends to aid in feature development and enhance merchant experiences with Bigblue.- Identify and implement internal enhancements that can benefit a broad range of customers (e.g., improving efficiencies through tools and processes).

Acerca de FreshaFresha es la plataforma líder en el sector de belleza y bienestar, confiada por millones de consumidores y negocios en todo el mundo.Con más de 120,000 negocios y 450,000 estilistas utilizando nuestros servicios, hemos procesado más de mil millones de citas hasta la fecha.Nuestra sede se encuentra en Londres, Reino Unido, y contamos con oficinas en Nueva York, Vancouver, Sídney, Ámsterdam, Dubái, Varsovia y Pristina.Fresha permite a los consumidores descubrir, reservar y pagar citas de belleza y bienestar con negocios locales. A su vez, los negocios utilizan nuestra plataforma integral para gestionar sus operaciones con un software intuitivo y soluciones financieras sin suscripción.El ecosistema de Fresha brinda a los comerciantes todas las herramientas necesarias para operar eficazmente, incluyendo reservas, gestión de clientes, marketing automatizado, fidelización, y gestión de inventario.Nuestro mercado de consumidores permite a los negocios maximizar sus ingresos a través de reservas online y marketing automatizado, integrándose con plataformas como Instagram, Facebook y Google.Salario: Salario OTE de EUR 36.000 a 45.000 (dependiendo de la experiencia) bruto más un variable mensual del 20% basado en objetivos personales y corporativos.Descripción del puestoEn el marco de nuestros emocionantes planes de expansión, buscamos un Account Manager excepcional para unirnos a nuestro equipo del Sur de Europa, basado en Madrid. Serás responsable de establecer relaciones sólidas con nuestra base de salones y fomentar el uso de diversas funcionalidades de Fresha. Esta es una excelente oportunidad para quienes buscan desarrollarse en un entorno dinámico y disfrutan de trabajar en equipo.