About the job
Join Us at Alan: Elevate Your Career!
At Alan, we are pioneering a holistic health partner model that merges insurance with innovative healthcare delivery, creating a seamless experience for our members. Our vision is to redefine healthcare by making prevention an integral part of the standard care process.
Our mission: To empower individuals to maintain good health until the age of 100, while enabling employers to transform health benefits from a burden into their most valued asset.
By integrating all facets of care (private, public, and direct-to-consumer), we provide the most member-centric healthcare experience, minimizing claims costs and creating new revenue opportunities.
We proudly collaborate with thousands of companies throughout France , Spain , Belgium , and Canada , serving over a million satisfied members.
Our Leadership Principles
Mission is the Boss — We are strategic visionaries who prioritize our mission, embracing risks to ensure success.
Distributed Ownership — Empowered decision-makers: everyone is responsible for their choices and outcomes.
Radical Transparency — All information is readily available, fostering the ability to make informed decisions collaboratively.
Continuous Growth — We promote direct, constructive feedback, encouraging self-development and personal accountability.
⭐ Join Our Key Account Management Team ⭐
Our Account Management team is dedicated to nurturing and expanding our key accounts. We are seeking a dynamic individual to maintain our growing pipeline and enhance client satisfaction. As a Key Account Manager at Alan, you will be part of a passionate team of skilled professionals from diverse backgrounds, united in our mission to tackle significant challenges with speed and ownership.
⭐ Key Responsibilities ⭐
In your role as a Key Account Manager, you will:
Manage a portfolio of strategic accounts and flagship companies.
Foster client loyalty: Develop and sustain robust relationships with key stakeholders, employing a customer-focused approach to help clients achieve their objectives through Alan. Quickly detect potential dissatisfaction signals and implement effective solutions.
Enhance customer engagement: Ensure a smooth onboarding process and ongoing support to maximize client satisfaction.

