About the role
Shift Hours: 1:00 PM – 10:00 PM (Evening Shift)
As a Junior Technical Litigation Support Analyst, you will play a crucial role in providing technical hosting support to Project Management Teams worldwide. You will manage electronic discovery solutions encompassing the culling, processing, hosting, and conversion of electronically stored information (ESI) for a diverse clientele primarily composed of law firms and Fortune 500 companies.
Key Responsibilities:
- Collaborate with Project Management Teams and clients to effectively execute tasks throughout the case life cycle.
- Troubleshoot technical issues both internally and externally.
- Respond to client inquiries regarding web hosting software and perform administrative functions to address client needs.
- Manage multiple projects simultaneously to ensure all deadlines are met.
- Facilitate a seamless transition of work between day and evening shifts.
- Employ strong analytical skills to research potential solutions and determine the appropriate course of action.
- Ensure compliance with client and industry standards, meeting job specifications and deadlines.
- Execute tech-based special projects or duties as required.
- Utilize Relativity and LAW for document productions, including Bates stamping, creating load files, and performing OCR.
- Develop custom event handlers and Relativity Scripts to enhance workflow efficiency.

