About the job
Join Our Team as a Workforce Coordinator!
We are actively seeking dedicated candidates based in the Philippines to become part of our dynamic team at Hunt St. This is a unique opportunity to support a growing home healthcare provider in Australia. As a Workforce Coordinator, you will play a crucial role in ensuring smooth operations and exceptional service delivery.
Position Overview:
In this role, you will be responsible for coordinating day-to-day workforce operations, including managing inbound calls, scheduling shifts, handling timesheets, and providing recruitment assistance. Your organizational skills and attention to detail will be vital in maintaining high standards of service while managing a busy environment.
Key Responsibilities:
- Rostering Support: Efficiently manage shift coverage using Connecteam, ensure staff availability, and proactively address scheduling gaps.
- Inbound Call Management: Professionally handle incoming calls via Cisco Webex, triage inquiries, and direct calls to appropriate team members.
- Timesheet Management: Review and verify timesheets for accuracy, follow up on discrepancies, and assist with payroll processing.
- Candidate Screening: Assess applications, verify basic qualifications, and schedule interviews using standardized templates.
- Interview Coordination: Conduct preliminary screening interviews and present suitable candidates to management.
- General Administration: Assist with daily administrative tasks, including email correspondence, meeting documentation, data entry, and record maintenance.
Who We Are: At Hunt St, we specialize in connecting Australian businesses with top remote talent in the Philippines. As part of our team, you will be employed through an Employer of Record (EOR) arrangement, providing you with a fully remote work environment.
About Our Client: We partner with a reputable Australian home and community care provider dedicated to delivering comprehensive nursing, personal care, and support services directly in clients’ homes. Our client focuses on individualized care to enhance client independence and quality of life.