About the job
At Bozzuto, we are united by a profound commitment to enhancing the lives of those around us. Our core mission is realized through the design, construction, management, and maintenance of exceptional residences. The synergy between our talented community members and our skilled property operations teams empowers us to create extraordinary experiences for our clients, residents, and colleagues alike.
Our team is dedicated to providing outstanding experiences to everyone we serve, fostering a welcoming and inclusive workplace that thrives on collaboration. Guided by our core values of care, creativity, passion, and the pursuit of excellence, we are motivated to reach our full potential and achieve remarkable outcomes.
Primary Responsibilities:
As the Weekend Evening Resident Experience Associate, you will be the first point of contact for prospects and residents as they return home. Your passion for creating lasting first impressions and nurturing positive relationships will be key to your success. With your natural conversational skills, you will make every individual feel comfortable and at home, personalizing each interaction and remembering the names and preferences of our residents, including their furry companions.
Your primary responsibilities include:
- Transforming leads into community tours by engaging with prospects and sharing insightful information about our community and neighborhood.
- Supporting desired occupancy levels by coordinating community tours in collaboration with the leasing team.
- Addressing challenges and providing prompt assistance to residents and prospects with genuine care.
- Planning and executing meaningful events and activities that engage residents and cultivate a sense of community.
- Building brand loyalty and meeting resident retention goals by ensuring a consistently positive experience and a well-maintained community.
- Creating buzz and excitement through social media engagement.
- Encouraging delighted customers to express their satisfaction through reviews on social networks.
- Meticulously organizing front desk logs, package rooms, club room reservations, and freight elevators.
- Availability to work weekend shifts (Saturday & Sunday, 3 PM - 11 PM).
- A commitment to obtaining a leasing license within your first 90 days of employment.

