About the job
The most impactful designs do more than just catch the eye; they inspire action. If you possess a systems-thinking mindset, have an eye for detail, and understand the vital distinction between aesthetics and effective communication, we encourage you to continue reading.
About Us
At Sendbird, we are dedicated to shaping the AI-driven workforce of the future. With over a decade of experience, we have built the foundational infrastructure for conversations—encompassing chat, voice, video, and messaging APIs—establishing ourselves as the leading CPaaS platform for in-app communications. Currently, more than 4,000 brands trust our services, with 7 billion messages processed through our platform monthly, and serving 300 million active users each month.
We have facilitated conversations for renowned brands like DoorDash, Match Group, Noom, Yahoo Sports, and Rakuten, and we take pride in our proven track record of excellence.
Recognizing early on that AI would revolutionize the way businesses interact with customers, we have pivoted our focus from merely providing infrastructure to enhancing intelligence, experience, and outcomes.
In December 2024, we fully transitioned to an AI-centric customer experience approach. By February 2025, we introduced our AI agent tailored for enterprise customer experience, leveraging a decade's worth of conversation data enhanced with AI. In November 2025, we proudly rebranded to Delight.ai.
The name embodies our mission: AI's true potential lies not just in efficiency or cost-effectiveness, but in restoring the feeling of being understood and valued. Our objective is to not just satisfy customers, but to delight them.
Our Product
Delight.ai serves as an AI concierge for customer experiences. Unlike many AI agents that forget conversations post-interaction, ours retains context, learns preferences, and connects across all communication channels—be it chat, SMS, email, voice, or WhatsApp—ensuring customers feel acknowledged, understood, and remembered.
Why Join Us as a Marketing Designer?
As we undergo a comprehensive transformation—new branding, innovative products, and a unique market position—every piece of content we present to customers and potential clients must perform exceptionally. Design at Delight.ai is not merely supportive; it is pivotal in communicating our essence and significance to the world.
We seek a talented individual who can take charge of our visual branding across various platforms—marketing materials, advertisements, emails, sales collateral, and events—bringing the same level of meticulousness and creativity to a one-pager as to a comprehensive campaign. If you have a history of crafting marketing designs that not only dazzle but also convert, and you leverage AI tools to enhance your efficiency and effectiveness, this is your opportunity.
The Role
You will oversee the entire design process within Sendbird’s...

