About the job
At payabl, we empower businesses to thrive through innovative payment and banking services. Our mission is to broaden our extensive portfolio of global financial services, making them accessible in one seamless platform known as payabl.one. As a licensed financial institution with principal membership in card schemes, we specialize in global payments and offer multi-currency accounts tailored for businesses.
Position Overview:
As the Underwriting Manager, you will be pivotal in our risk management framework, overseeing the entire underwriting process—from merchant evaluations and onboarding to ongoing portfolio surveillance. This role requires a blend of strategic vision and hands-on analytical skills, enabling you to analyze transaction data effectively, identify suspicious activities, and ensure strict adherence to card scheme regulations and internal risk policies.
Your responsibilities will involve process ownership and collaboration across Risk, Compliance, Operations, and Sales to continuously refine underwriting practices, enhance documentation, and maintain our commitment to data-driven risk management. We seek a confident candidate who can independently manage underwriting practices while fostering open communication and collaboration with other teams to mitigate financial risks and protect our business.
Location: Limassol, Cyprus or Lithuania
Reporting Line: Head of Underwriting & Monitoring
Key Responsibilities:
- Conduct thorough merchant underwriting and onboarding assessments.
- Monitor merchant portfolios to identify and flag suspicious activities, analyzing transaction data for risk patterns and anomalies.
- Perform risk assessments, registrations, and ongoing monitoring of third-party agents to ensure compliance with Card Scheme regulations and internal policies.
- Investigate transactional patterns that deviate from expected behaviors and recommend effective risk mitigation strategies.
- Address inquiries and resolve risk-related concerns from both prospective and current merchants.
- Ensure compliance with company policies, Card Scheme guidelines, and payment provider standards.
- Produce reports and insights on merchant activities to support regular and ad-hoc reviews and audits.
- Refine and enhance internal underwriting processes, playbooks, and documentation, contributing to continuous improvement and sharing industry best practices.
- Collaborate closely with Risk, Compliance, Operations, and Sales teams to ensure alignment on risk appetite and portfolio management decisions.
- Manage complex or escalated underwriting cases with data-driven recommendations.
- Support training and knowledge-sharing initiatives within the Risk team.