About the job
CQS has once again excelled!
In this year's Top Employers 2025 ranking by WhereWeWork.com — based on feedback from our team — we achieved:
1st place in the BPO & Services sector
2nd place in the overall Top 50 in Greece
Join a team that stands out for its exceptional work environment!
We are currently on the lookout for a Telecommunications Technician to join our Telephony Network Services team at our headquarters (this position is not related to a call center).
Responsibilities:
- Monitor the proper functioning of company systems and lines.
- Manage user requests and technical issues.
- Track and resolve technical reports.
- Activate, program, transfer, and troubleshoot telephone devices and softphones.
- Manage wired and wireless telephony networks.
- Oversee voice recording systems.
Requirements
Required Qualifications:
- Technical degree in Information Technology / Telecommunications.
- Relevant work experience will be assessed.
- General knowledge of networks.
- Basic understanding of operating systems.
- Familiarity with telephony signaling (ISDN/SIP).
- Proficiency in English.
- Team spirit and collaboration skills.
- Consistent and eager to work.
- Completed military obligations.
Benefits
The company offers:
- Competitive salary package.
- Permanent employment contract from day one - ensuring your job security.
- Training in PBX, Voice recording, ICM (Incoming Call Management), IVR (Interactive Voice Response), SBC, Dialer.
- Hybrid work model.
- Continuous training and support.
- Significant opportunities for growth and development.
- Easy access to our offices via public transport.
For us, diversity is more than just a word; it is the heartbeat of progress and innovation. The colors of diversity inspire us to create a workplace that is open, inclusive, and free of discrimination. We are proud members of the Diversity Charter for Greek businesses. In our team, we believe that the value of each individual is not related to gender, age, nationality, sexual orientation, disability, chronic illnesses, or religion.
At CQS, we do not seek perfect individuals. We build the team that fits perfectly with our values and vision.

