About the job
At Intercom, we are redefining customer service through AI innovation. Our mission is to empower businesses to provide exceptional customer experiences. With our cutting-edge AI agent, Fin, we enable companies to offer seamless, 24/7 customer support that transforms interactions into positive experiences.
Intercom integrates advanced AI capabilities with our Helpdesk to create the Intercom Customer Service Suite—an all-in-one solution for both straightforward and complex customer inquiries, ensuring a human touch when needed.
Since our inception in 2011, we have gained the trust of nearly 30,000 global businesses, setting new benchmarks for customer service. Guided by our core values of pushing boundaries, agility, and delivering unparalleled value, we invite you to be part of our journey.
What Awaits You?
As a leader in AI-driven customer support, Intercom is at the forefront of innovation with Fin and Helpdesk by Intercom. Our goal is to facilitate extraordinary customer experiences while equipping support teams to operate efficiently through our intuitive platform.
Join a thriving ecosystem where over 25,000 businesses rely on Intercom to communicate with millions of customers monthly. If you are driven, eager to develop your skills, and ready to contribute to a vibrant, collaborative recruiting team, we want to hear from you!
We are currently seeking a Technical Sourcer to enhance our talent acquisition efforts and help us recruit the exceptional talent that will drive the technology behind Fin. In this pivotal role, you will identify and engage elite technical professionals across various domains, including Product Engineering, AI, Machine Learning, and Research. Your creativity and deep understanding of the talent landscape will make you a strategic partner to our Engineering and Talent Acquisition teams, as you proactively source top candidates.
If you are passionate about sourcing high-caliber technical talent and wish to impact one of the fastest-growing AI companies globally, we encourage you to apply!

