About the job
At Pylon Labs, we are revolutionizing post-sales support with our all-in-one B2B platform. Our innovative solution harnesses the power of conversational data and sophisticated intelligence, enabling our clients to manage their operations seamlessly and in real-time.
We are proud to be supported by renowned investors including a16z, BCV, General Catalyst, and Y Combinator. Currently, over 1,000 companies, such as Linear, Cognition (creators of Devin), Modal Labs, and Incident.io, utilize Pylon for their support and customer success workflows. We are also featured on the Enterprise Tech 30 List.
The Role
We are seeking a talented senior engineer who is poised for a leadership opportunity while remaining hands-on with technology. Initially, you will serve as a senior individual contributor for 3-6 months, after which you will transition into a leadership role overseeing a small team while continuing to contribute directly to coding and feature deployment.
This position is perfect for you if you're contemplating a management path but wish to explore it in a nurturing environment where you can receive coaching and develop your skills. If it turns out to be a great fit, you will have a clear progression towards the Engineering Manager role. If not, you will still be valued as a senior individual contributor.
Key Responsibilities:
Lead the design and implementation of significant features across our technology stack as a senior IC contributor.
Mentor and guide 2-4 engineers, fostering their technical and professional growth.
Gradually assume responsibilities for team coordination, sprint planning, and project management.
Collaborate closely with our founding team to understand our approach to engineering leadership.
Assist in scaling our engineering culture as we aim to double our engineering team by 2026.
Who You Are:
You have 3-5+ years of experience, likely at a senior engineer level, and are eager to explore management.
You possess strong engineering fundamentals and deliver quality code efficiently, with a clear understanding of your strengths and areas for growth.
You have a high emotional intelligence and can motivate others to excel without causing burnout.
You have a solid product sense and are willing to collaborate cross-functionally to deliver products from inception to launch.
You are approachable, open to feedback, and committed to continuous learning and improvement.

