About the job
About Blue Water Thinking
At Blue Water Thinking, we are driven by our commitment to value creation, relentless innovation, and a customer-focused approach. We take pride in assisting our Federal clients in realizing their Agency objectives.
Founded by a distinguished twenty-eight year Veteran of the United States Army, we possess a deep understanding of the missions that our Nation's war fighters, Veterans, their families, and caregivers undertake.
With a leadership team that combines military experience with expertise in both private and public sector consulting, we adopt an integrated "one-team" approach to deliver tailored solutions, insightful leadership, and the determination needed to meet our clients' transformational challenges.
Our core values—integrity, respect, professionalism, stewardship, and exceptional customer service—underscore our belief in the strength of human connections, collaboration, humility, and loyalty to one another, our clients, and industry partners.
Our formula for success is straightforward: create meaningful solutions, take care of our people, ensure client satisfaction, foster a robust work ethic and reputation, cultivate lasting partnerships, enjoy our work, and give back as much as we can.
Job Description:
Blue Water Thinking is currently seeking Systems Analysts to support the Department of Veterans Affairs. As a Systems Analyst, you will play a vital role in the VA environment by monitoring, analyzing, and troubleshooting electronic healthcare data transactions across VA systems, clearinghouses, and provider networks.
Your primary responsibilities will include reviewing system logs, investigating failed transactions or batch processing issues, analyzing backend data flows, and pinpointing root causes behind system integration challenges. You will collaborate closely with development teams, business stakeholders, and operational teams to resolve technical issues and ensure seamless healthcare data exchange.
Key Responsibilities:
- Monitor and analyze electronic healthcare data exchange processes within the VA Payer EDI environment
- Investigate transaction failures, batch processing errors, and system integration issues
- Query backend databases using SQL to analyze transaction data and diagnose issues
- Review system logs and operational reports to identify patterns or recurring failures
- Conduct root cause analysis and formulate remediation recommendations
- Assist in operational troubleshooting between VA systems and external provider networks

