About the job
About Zscaler
Zscaler stands at the forefront of zero trust security, delivering unparalleled protection for the world’s largest corporations, critical infrastructure entities, and government agencies. Our innovative Zero Trust Exchange platform, powered by advanced AI, safeguards users, branches, applications, data, and devices while driving digital transformation. With over 160 data centers worldwide, we tackle billions of cyber threats and policy violations daily, enhancing productivity and efficiency for modern enterprises.
At Zscaler, we prioritize the impact of your contributions over job titles. We foster an environment of transparency and encourage constructive, honest debate. Our focus is on quickly identifying and implementing the best ideas, promoting a high-performance culture rooted in customer obsession, collaboration, ownership, and accountability.
Embracing an “AI Forward, People First” philosophy, we empower our employees to unlock their full potential. If you are motivated by purpose, excel at solving complex challenges, and aspire to make a meaningful impact on a global scale, we invite you to join Zscaler and help shape the future of cybersecurity.
Role
We are seeking a Senior Security Researcher to become a vital member of our Engineering team. This remote position reports to the Senior Director of Information Security. You will play a crucial role in expanding the world’s largest cloud security platform, enabling organizations to leverage speed and agility through a cloud-first strategy. Bring your vision and passion to enhance our services and broaden our global reach, currently serving over 15 million users across 185 countries.
What you’ll do (Role Expectations)
- Lead and coordinate comprehensive responses to high-severity product security incidents.
- Serve as the technical incident lead for high-risk bug bounty reports and responsible disclosures.
- Conduct post-incident reviews and root cause analyses, translating findings into actionable engineering improvements.
- Manage the intake and lifecycle of vulnerabilities necessitating incident handling.
Who You Are (Success Profile)
- You thrive in uncertain environments, adeptly navigating ambiguity while building effective pathways forward.
- Your experience in security research and incident response equips you to handle complex challenges.
- Excellent analytical skills allow you to derive insights from data and translate them into strategic actions.
- Strong communication skills enable you to articulate technical concepts clearly and effectively to diverse audiences.

