About the job
Genius Sports is revolutionizing the sports experience for fans around the globe by integrating cutting-edge technology with the most reliable live data. Our goal is to deliver an immersive, interactive, and personalized sports experience. Discover more at geniussports.com.
THE ROLE:
Become a key member of the Genius team, assisting sportsbooks in enhancing their services with real-time data, expert insights, and fan-centric experiences that foster global engagement.
WHAT YOU'LL DO:
- Deliver exceptional customer support to our esteemed clients.
- Efficiently resolve and prioritize incoming requests.
- Collaborate with internal teams to enhance service delivery.
- Develop and maintain a comprehensive knowledge base.
WHAT YOU'LL BRING:
- Outstanding communication skills in both written and verbal English.
- Adept problem-solving abilities and confidence with various tech platforms.
- Capacity to multitask and efficiently prioritize tasks while working independently under pressure.
- Previous experience in customer support is advantageous.
We foster an 'office-first' culture that encourages collaboration, connection, and continuous learning. Our hybrid working models are tailored to your role and location.
Along with a competitive salary and diverse benefits, we are dedicated to supporting employee wellbeing and facilitating skill development and career advancement. Learn more about the rewarding life at Genius at Reward | Genius Sports.
One team, being brave, driving change
We aim to cultivate an inclusive workplace where everyone belongs and can make a meaningful impact. Explore our values and culture further at Genius Sports.

