About the job
About Valon
Valon is revolutionizing the mortgage servicing and consumer direct lending sector through a technology-first approach. With backing from Andreessen Horowitz (a16z) and managing over $130 billion in loans, we have developed our platforms from the ground up, avoiding outdated legacy systems. Our goal is to provide homeowners, lenders, and investors with enhanced transparency, efficiency, and care. By integrating processes into a modern, AI-driven operating system, we are at the forefront of automation, compliance, and ongoing enhancements in our servicing and lending operations.
Our mission is to empower homeowners by simplifying the mortgage experience, ensuring it is secure and financially beneficial. We achieve this by uniting exceptional engineers, servicing experts, lending professionals, and operations leaders who are passionate about enhancing the homeowner journey. We are not just redefining the present of servicing and lending; we are creating opportunities for talented individuals to shape the future of the industry.
As we expand our presence across multiple states, Valon is opening up exciting new roles and career paths. Joining Valon means becoming part of a rapidly growing company where innovation, collaboration, and customer impact are integral to our success. The mortgage industry is just the beginning—we are building the future of regulated finance, and we invite you to be a part of this journey.
Special Loans & Products Team
The Special Loans & Products Team at Valon is tasked with managing essential business processes for SCRA-protected loans, recasts, successor in interest, and partial release requests. We are a team of innovative thinkers who tackle servicing challenges with creativity and ingenuity. Our aim is to assist homeowners with special servicing needs while delivering a top-notch experience with Valon, all from the background.
Role Overview
As a Special Loans & Products Specialist, your role will involve supporting the execution of a variety of mortgage servicing requests related to non-standard and specialty loan scenarios. This includes processing and reviewing transactions such as ARM Loans, SCRA benefits, successor in interest (SII) requests, transfers to LLCs & estates, and mortgage amendments (partial releases).
The ideal candidate will possess a foundational understanding of mortgage servicing and a strong desire to develop expertise in specialty loan processes. You will work under supervision to ensure tasks are completed accurately, efficiently, and in compliance with investor guidelines, regulatory requirements, and internal policies.

