About the job
Join our team as a Shift Lead at TA Travel Center, where you'll play a crucial role in ensuring our store operates seamlessly during your shifts. This position involves supervising a dedicated team, delivering outstanding customer service, and upholding the highest operational standards. As a Shift Lead, you will train new team members, manage inventory levels, handle cash transactions, and create a positive and productive work environment. This exciting role demands strong leadership abilities and the capacity to navigate various challenges with confidence.
Starting pay: $18 per hour.
Key Responsibilities:
- Supervision: Lead daily operations during your shift, ensuring all staff are engaged and performing effectively.
- Customer Interaction: Uphold exceptional customer service standards by promptly addressing inquiries, concerns, and complaints.
- Staff Training: Mentor and support new employees, guiding them through store procedures and team integration.
- Inventory Control: Oversee inventory levels, assist with ordering and stocking supplies, and conduct regular inventory audits.
- Cash Handling: Manage cash registers and oversee financial transactions, ensuring accuracy throughout your shift.
- Health and Safety: Implement safety protocols to ensure a secure shopping environment for customers and staff.
- Reporting: Effectively communicate any operational issues and staff performance updates to management.

