About the job
Roblox is a vibrant platform where millions engage in exploring, creating, playing, learning, and connecting with friends in immersive 3D experiences crafted by a global community of developers and creators.
We are dedicated to equipping our community with the tools and platform to turn their imaginative concepts into reality. Our vision is to revolutionize how individuals connect from anywhere in the world and on any device. We are on a mission to unite a billion people with positivity and respect, and we seek exceptional talent to help achieve this goal.
Joining Roblox means you’ll be instrumental in shaping the future of human interaction, tackling unique technical challenges at scale, and contributing to the creation of safer, more respectful shared experiences for everyone.
Every month, millions globally come together on Roblox to engage in play, learning, work, and socializing through immersive digital experiences designed by the community. Your role will emphasize maintaining the safety and civility of this thriving ecosystem through comprehensive user research focused on the Safety experience across Roblox.
You will conduct user research aimed at ensuring that both users and developers can engage in a safe and respectful environment. Your insights will guide feature development, from account creation to the reporting of abusive behavior. You will also work to ensure that all core audiences, including players, creators, parents, and policymakers, are informed and confident in Roblox’s safety tools and programs.
Your research will help Roblox maintain and build trust as an industry leader in Trust & Safety, guiding product solutions to address the evolving global policy landscape.
Your responsibilities will include:
- Gaining a deep understanding of user experiences for a diverse global audience through seamless cross-product journeys, engaging learning experiences, and delightful interactions that align with our mission.
- Managing end-to-end research projects and translating abstract ideas into actionable product feature recommendations.
- Conducting foundational research to enhance the safety and security of millions of players.
- Collaborating with cross-functional stakeholders in Design, Product, Engineering, Policy, Legal, and Civility to facilitate research discussions and deliver concise feedback.

