About the job
Why Join Us?
Are you ready to make a significant impact? Millions of users depend on Calendly, and as we continue to expand our innovative product offerings, now is the perfect time to become a part of our journey. Every project you undertake here will propel your career forward. If you are eager to learn, grow, and produce exceptional work alongside an outstanding team, we encourage you to consider Calendly as your next professional destination.
About the Team & Opportunity
Joining Calendly’s Engineering team means being at the forefront of customer innovation. We are in search of a remarkable Technical Program Manager (TPM) who can orchestrate intricate, cross-functional engineering initiatives across our infrastructure, data, and product engineering teams. Your role will be pivotal in driving clarity, alignment, and effective execution, ensuring clear outcomes across the organization.
A Day in the Life of a Technical Program Manager
Strategic Program Leadership
- Oversee the end-to-end delivery of complex engineering programs, from initial problem definition to achieving clear outcomes; align stakeholders on vision, objectives, and measurable success criteria.
- Create integrated program roadmaps and dependency frameworks; manage critical paths across teams while proactively sequencing work for predictable delivery.
- Contribute to capacity alignment across teams, balancing long-term platform investments with immediate business priorities and desired outcomes.
Execution & Operational Excellence
- Establish operating rhythms (including kickoffs, status reviews, risk/issue forums, and executive readouts) that foster transparency, swift decision-making, and accountability.
- Identify risks and systemic blockers early on; facilitate mitigation and tradeoff decisions using data, options, and clear recommendations.
- Collaborate with Infrastructure, Data Platform, Product, and engineering teams on discovery and scope management; ensure high-quality delivery and impact with appropriate change management practices.
Technical Rigor & Continuous Improvement
- Facilitate technical alignment and engineering reviews across teams; ensure architectural decisions prioritize long-term scalability, reliability, security, and maintainability.
- Define and monitor program health metrics (such as delivery predictability, cycle time, production defect escape, availability/SLO adherence); lead blameless retrospectives and drive continuous improvement.
- Guide incident response efforts to maintain operational integrity and enhance system performance.

