About the job
Join the dynamic Systems Engineering organization at ServiceNow, where we specialize in providing top-notch infrastructure consulting, delivery, and support for our product teams.
We are on the lookout for a talented DevOps engineer to become an integral part of our Dublin team. In this role, you will be instrumental in designing and deploying reliable, scalable, and secure Kubernetes infrastructure across both on-premises and public cloud environments.
The perfect candidate thrives on tackling diverse and challenging problems, is curious about emerging technologies, and takes immense satisfaction from witnessing the direct impact of their efforts on customer success.
Key Responsibilities:
Architect, implement, and maintain Kubernetes-based infrastructures that leverage our organization's current and future cloud-native capabilities.
Offer expert consultation and support to service owners regarding their engineering requirements within Systems Engineering.
Engage with a wide array of technologies, including containerization, compute and network management tools (such as Terraform and custom tooling), Kubernetes, the ServiceNow platform, configuration management tools, and foundational systems like DNS/LDAP/DHCP.
Create automation and tooling using Python/Go, Ansible, and Terraform to effectively build, scale, and manage the Kubernetes platform.
Utilize AI tools and techniques to enhance our processes for building, scaling, and maintaining cloud infrastructure.
Enhance monitoring and alerting systems using cloud-native tools such as Prometheus and Grafana.
Transition developed solutions to Site Reliability Engineering (SRE) for continuous maintenance.
Collaborate with a team that emphasizes writing, reviewing, and deploying all components as code, employing GitOps workflows and CI/CD pipelines.
Research and implement innovative open-source and commercial tools, technologies, and methodologies.

