About the job
Why This Role Exists
As our wholesale and retail portfolio continues to expand—be it through an increase in SKU count, supplier partnerships, or revenue—we require enhanced operational accountability and improved alignment across various functions. This position ensures that products flow efficiently from suppliers to distribution centers and then to customers, all while maintaining optimal stock levels, service quality, and cost efficiency.
Role Objective
The Senior Specialist, Supply Chain Operations is accountable for the daily operational performance of Techo-Bloc's wholesale portfolio.
This is a senior individual contributor role reporting to the Supply Manager (Retail Products). You will recommend, influence, and drive execution across planning, sales, marketing, distribution centers, and suppliers.
Your mission: to ensure the smooth operation of the wholesale business in an efficient, profitable, and predictable manner.
In Simple Terms
- You will be the operational lead for our wholesale business.
- You will ensure products move efficiently from suppliers to warehouses and then to customers.
- You will influence cross-functional teams to enhance stock health, service levels, and profitability.
Your Key Responsibilities
1. Manage End-to-End Wholesale Operations
- Oversee products from supplier integration to customer delivery.
- Ensure ERP configuration, integration with distribution centers, and operational readiness for new products.
- Maintain and enhance standard operating procedures (SOPs).
- Troubleshoot operational issues that may impact service levels.
- Support product launches and promotional execution.
2. Foster Cross-Functional Alignment
- Act as the operational link between Planning, Inventory Management, Sales, Marketing, Product Development, Distribution Centers, and Suppliers.
- Align stock strategies with demand forecasts.
- Quickly identify risks and propose corrective actions.
- Encourage accountability and performance through influence.
3. Manage Stock and Replenishment Performance
- Collaborate with planners to define replenishment strategy.
- Optimize stock levels and allocation among distribution centers.
- Monitor inventory aging, obsolescence, and turnover rates.

