About the job
Join HelloFresh in Warsaw as part of our innovative HelloTech organization, which serves as the global technology backbone with a talented team of over 1000 professionals. We are dedicated to crafting digital products that enhance the entire food experience—from meal kits and ready-to-eat meals to specialty offerings like pet food and premium meat & seafood. Our technology-driven platforms provide tailored food solutions to millions of customers each month. With a subscription-based, direct-to-consumer model, technology is integrated at every stage, including customer-facing apps, personalized experiences, pricing strategies, forecasting, supply chain optimization, and initiatives aimed at reducing food waste. Although our brands operate independently to address unique customer needs, they benefit from shared platforms, data, and operational excellence facilitated by HelloTech. Our teams work in agile, cross-functional alliances, each responsible for a specific product or domain end to end. By collaborating with our Warsaw office, you will help shape scalable, data-driven products utilized across various markets while working with a modern tech stack and diverse international teams to enhance the way people discover, order, and enjoy HelloFresh products.
About the Role: What’s in the Box
This pivotal role focuses on leading and optimizing processes that empower the HelloFresh Tech team to deliver significant insights. As a senior member of the expanding Research Platform team within the Insights & Experience Innovation department, you will be responsible for driving key initiatives throughout the organization, collaborating closely with researchers, product teams, designers, and commercial stakeholders. Your mission will be to streamline operations, broaden research capabilities, and promote cross-functional collaboration. This work will have a direct impact on enhancing customer experiences, influencing product decisions, and driving overall business success.
In this impactful position, you will oversee the operational strategy for a diverse range of research activities, including global studies, democratized research programs, tool consolidation, knowledge management, and AI innovations. Please note that this role does not include people management responsibilities.
At HelloTech, we prioritize flexibility and cross-functional collaboration in our service delivery. While this role is aligned with a specific Alliance, strong candidates may also be considered for opportunities across various teams or projects.

