About the job
Join Front, a trailblazer in AI-driven customer service solutions that enhances team collaboration. Our platform integrates essential support channels into a sleek, user-friendly workspace, empowering teams to work together on customer inquiries, automate tedious tasks, and elevate customer satisfaction throughout their journey. With innovative workflows, intelligent AI capabilities, and deep customer insights, we enable organizations to prioritize customer engagement every day. Trusted by over 9,000 forward-thinking companies globally, including CultureAmp, HootSuite, and Y Combinator, Front is dedicated to delivering exceptional service at scale.
Supported by industry giants Sequoia Capital and Salesforce Ventures, we have successfully raised $204M from prominent venture capitalists and influential leaders from Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front is frequently recognized as a top workplace, earning accolades such as Built In's 100 Best Midsize Places to Work in SF 2025 and Top Places to Work by USA Today 2025. Our commitment to creating an outstanding workplace has also earned us a place on Y Combinator's Top Companies in 2023, and recognition as #4 on Fortune’s Best Workplaces in the Bay Area™.
As the Senior Product Manager for the Core Experience team, you will play a pivotal role in shaping the strategy, roadmap, and execution of Front's core inbox experience across desktop, web, and mobile platforms. You will work in close collaboration with cross-functional teams encompassing engineering, design, marketing, data, and sales to deliver innovative solutions that fulfill customer needs and drive significant business outcomes.

