About the job
Coupang is at the forefront of transforming the shopping experience, dedicated to impressing customers from the moment they launch the Coupang app to the instant their order arrives at their doorstep. Our offerings in Taiwan include the innovative “Rocket Delivery,” ensuring next-day delivery on a vast array of products at competitive prices, and “Rocket Oversea,” providing complimentary international shipping on millions of top-selling goods from Korea, the U.S., and more.
We are seeking talented individuals to spearhead Coupang’s growth in Taiwan. This unique opportunity allows you to play a pivotal role in our expansion efforts, creating an ecosystem where our customers will think, “How did I ever manage without Coupang?”
Role Summary:
As a Senior Product Designer, you will take the lead in designing our large-scale growth and automation platforms in Taiwan. This role is an individual contributor position for a designer who excels at blending intricate data systems with user-centric interfaces.
Your responsibilities will include defining problem areas clearly and steering the design strategy from conception through to implementation. You will work collaboratively with Product and Engineering teams but are expected to operate autonomously—conducting your own research, crafting prototypes, and leveraging data to support your design choices.
Key Responsibilities:
1. Problem Definition & Strategic Design Thinking
- The Role: Identify and articulate the fundamental user challenges within our growth and automation tools. You will need to look beyond surface-level requests to uncover the underlying causes of user friction or system inefficiencies.
- The Expectation: Provide logical and user-centered reasoning for the design roadmap. You are encouraged to question existing workflows and propose simplified, scalable solutions for complex, data-intensive environments.
2. Interaction & System Design
- The Role: Design the comprehensive user journey for both internal automation tools and customer-facing experiences.
- The Expectation: Create designs that are scalable. You will develop robust design systems and logical flows capable of managing millions of data points and intricate variables without overwhelming the user. Close collaboration with engineers is essential to ensure the feasibility of your designs.

