About the job
The Work:
We are looking for a skilled Senior Microsoft Dynamics 365 Developer to become a vital member of our team. In this role, you will be responsible for the design, development, customization, and support of solutions utilizing Microsoft Dynamics 365 (Customer Service). You will collaborate closely with business stakeholders and IT teams to create scalable, high-quality solutions that promote business transformation and operational efficiency.
- Solution Development - Design, develop, and implement customizations, plugins, workflows, and integrations within Microsoft Dynamics 365 (Customer Service).
- Customization & Configuration - Configure Dynamics modules to fulfill business requirements, including entity creation, form design, views, business rules, and process automation.
- Integration - Integrate Dynamics 365 with other enterprise systems using APIs, web services, and middleware (e.g., Azure Logic Apps, Power Automate).
- Requirements Analysis - Collaborate with business analysts and stakeholders to gather requirements and translate them into technical specifications and solutions.
- Testing & Deployment - Conduct unit testing, support user acceptance testing (UAT), and manage the deployment of customizations and updates.
- Support & Troubleshooting - Provide ongoing support, troubleshooting, and maintenance for Dynamics 365 solutions, including performance tuning and issue resolution.
- Documentation - Create and maintain technical documentation for developed solutions.

