About the job
At Headway, we are on a transformative mission to create a mental health care system that is accessible for everyone. Our innovative technology connects individuals with exceptional therapists through the first software-enabled national network of providers who accept insurance.
In the United States, 1 in 4 individuals experience a treatable mental health condition, yet many providers do not accept insurance, rendering therapy unaffordable for countless people. Headway is revolutionizing mental health care accessibility by simplifying the process for therapists to accept insurance and expand their practices.
Founded in 2019, we have rapidly evolved into a diverse national network of over 60,000 mental health care providers across all 50 states, utilizing our software to serve over 1 million patients. As a Series D company, we have secured over $325 million in funding from prestigious investors including a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures, and Health Care Service Corporation.
We aim to make your time with us the most impactful experience of your career. Join us in transforming mental health care for the better.
About the Team
The Ranking & Relevance team is dedicated to ensuring every patient finds the perfect provider to meet their needs. We are developing the matching systems that facilitate this connection, encompassing search and discovery, ranking, and personalization. Our mission is to blend cutting-edge machine learning with robust product engineering to enhance the search experience for patients, providers, payers, and support Headway’s growth.
This team is integral to Headway’s marketplace, controlling the technology that shapes how patients discover and connect with therapists, operating at the intersection of user experience, marketplace design, and applied machine learning.
About the Role
We are seeking a Senior Engineering Manager to lead and expand our Ranking & Relevance engineering organization. This position is perfect for a leader with experience in developing search, ranking, or recommendation systems and a clear vision of excellence in these areas. You will guide a multidisciplinary team of software and machine learning engineers in designing, building, and scaling Headway’s matching and personalization systems.
In this role, you will closely collaborate with product, data, design, and operations leaders to lay the groundwork for how millions of patients connect with the right therapist. You will play a key role in shaping the team’s strategy, technical direction, and culture—contributing to the development of the future mental health care marketplace.

