About the job
Founded in 1998, Inovalon is driven by the conviction that technology and data can significantly transform the healthcare ecosystem, enhancing both outcomes and economic efficiency. We prioritize our customers' success, believing that their achievements lead to better healthcare for all. Our focus remains on empowering clients with innovative, data-driven solutions that propel momentum within the healthcare sector.
As one cohesive entity, Inovalon stands united in addressing the pressing needs of the healthcare industry. Our mission-oriented culture fosters inclusion and innovation, adding value not only to our clients but also to the millions of patients and members they support.
Role Overview
The Senior Director of Product Operations is pivotal in translating the Product organization’s strategic vision into operational excellence. This role, reporting directly to the Chief Product Officer, is tasked with driving planning rigor, enhancing portfolio visibility, ensuring disciplined execution, and managing performance outcomes across diverse product lines. Ensuring alignment of product investments with enterprise priorities, the Senior Director will implement scalable operating mechanisms to enhance speed, predictability, and tangible business impact.
This position acts as the central hub between Product, Engineering, Data, Go-to-Market, Finance, and Client Success teams, facilitating effective prioritization, roadmap governance, and value realization. By transforming strategic directives into actionable planning frameworks and standardized operational cadences, the Senior Director ensures that the Product organization executes consistently across an expansive and evolving portfolio. In a data-centric environment, the Senior Director also plays a crucial role in AI readiness, establishing standardized product telemetry and feedback loops essential for integrating intelligence into workflows and developing proprietary models.
Core Responsibilities
Product Planning and Prioritization
Lead annual product planning initiatives across various business lines.
Support the development of comprehensive business cases for significant product investments.
Implement standardized frameworks for intake and prioritization.
Ensure roadmap alignment with the enterprise's growth and margin objectives.
Portfolio Execution and Governance
Maintain visibility over portfolio-level initiatives and milestones.
Monitor execution progress against established timelines and outcomes.
Identify delivery risks, resource shortages, and dependency conflicts.
Facilitate trade-off decisions using ROI and adoption insights.

