About the job
Senior Director of Food Safety and Quality Assurance
Join us at HelloFresh as we seek a highly skilled Senior Director of Food Safety and Quality Assurance to spearhead our extensive food safety and quality assurance initiatives. This pivotal leadership role will encompass all facets of food safety, quality control, and risk management across our meal kit operations throughout North America. The ideal candidate will possess a wealth of experience in the food industry, exceptional leadership skills, and comprehensive knowledge of food safety regulations and quality management systems.
Your Responsibilities Include:
- Designing and executing robust food safety and quality strategies that align with the company's goals.
- Leading cross-functional teams to integrate quality and safety standards across all operations.
- Supervising food safety teams at multiple HelloFresh locations across the continent.
- Establishing and maintaining effective relationships with local, regional, and national regulatory bodies, industry organizations, and key stakeholders.
- Driving continuous improvement initiatives to bolster food safety culture and operational excellence.
In Addition, You Will:
- Guarantee strict compliance with USDA, FDA, GFSI, and all applicable food safety regulations, standards, audits, and certifications.
- Oversee the creation, implementation, and upkeep of HACCP plans and comprehensive food safety management systems.
- Proactively conduct risk assessments and implement effective control measures.
- Stay updated on evolving regulations and champion the adoption of industry best practices.
- Manage quality control laboratory operations, testing protocols, and analytical methods.
- Define and enforce quality specifications, standards, and performance metrics.
- Lead the implementation and management of the Corrective and Preventive Action (CAPA) system.
- Effectively manage product recalls and critical crisis response situations as needed.
- Establish key performance indicators (KPIs) and comprehensive reporting mechanisms.
- Ensure the integrity of documentation control and record-keeping systems.
- Recruit, lead, and mentor a high-performing team of food safety and quality professionals.
- Foster talent development through strategic training, personalized coaching, and professional growth opportunities.

