About the job
YOUR MISSION:
Join the dynamic Glovo Partners & Brands team as a Senior Account Manager, where you will play a vital role in fostering and nurturing strong relationships with our partners. You will engage with top-tier brands, restaurants, and stores in Sofia, ensuring their success while driving our company’s growth.
YOUR JOURNEY:
- Develop and sustain robust relationships with Glovo’s leading partners across the country through proactive and consistent communication, identifying their needs and enhancing engagement via meetings and business reviews.
- Craft and implement strategic plans to elevate partner growth through promotional negotiations, marketing initiatives, and performance optimization (e.g., driving item sales, improving Average Order Value, and boosting Conversion Rates).
- Facilitate the onboarding of new premier partners onto our platform by equipping them with essential tools and information.
- Monitor and analyze partner business performance, focusing on key performance indicators (KPIs) to ensure sustained growth.
- Generate insightful reports and dashboards for partners to facilitate operational improvements.
- Gather and act on partner feedback to inform product, marketing, and operational enhancements.
- Lead commercial renegotiations to solidify partnerships with sustainable economics.
- Assist the sales team leader in finalizing partner agreements as needed.
- Collaborate actively with colleagues in a supportive environment, learning from each other.
- Participate in a team that encourages your commercial development, offering opportunities for rotation across various business areas (e.g., sales, qcommerce, and more).

