About the job
What the establishment offers you:
- Salary: $20.59/hour.
- Travel benefits and discounts at Accor hotels worldwide (over 5,700 hotels)!
- Free access to the fitness center and indoor pool.
- Employee Assistance Program (EAP) offered at no cost, including:
- Mental health support
- Legal and financial advice
- Health and nutrition services
- Career and job coaching
- Support for life transitions
- Uniform cleaning on-site.
- Complimentary parking.
- Low-cost meals during your shifts.
- Opportunities to engage actively in various committees and contribute to the community through philanthropic initiatives.
- Join a rich corporate culture:
- Strong values guiding our actions and fostering a collaborative and respectful work environment.
- Regular employee recognition through monthly and annual events.
- A strong commitment to equity, diversity, and inclusion, with dedicated committees.
- Social and environmental initiatives aimed at making a positive impact in our communities.
Job Description:
- Reservation management and client distribution: Manage bookings, ensure efficient service time distribution, and guide clients to maximize service effectiveness.
- Communication and coordination: Relay any special requests from clients to the kitchen, concierge, and front desk, and coordinate client distribution among servers.
- Menu knowledge and advisory: Advise clients on the menu offerings and possess thorough knowledge of dishes, accompaniments, contents, and preparation methods.
- Service support and cleanliness maintenance: Assist with service, setup, and ensure cleanliness to uphold the hotel’s professional image.
- Client satisfaction and standards adherence: Ensure ongoing client satisfaction, follow Fairmont hotel standards, and participate in department meetings and training sessions.