About the job
Join us as an SAP GTS Solution Architect, where you will play a pivotal role in designing, implementing, and maintaining SAP GTS solutions within our Customs workstream. Collaborating with a dedicated team of Business Analysts, External Consultants, Developers, Security & Data Privacy specialists, and Data experts, you will ensure that our SAP GTS solutions are delivered effectively while adhering to high standards of automation and specialization within our global value chain.
In this dynamic role, you will:
- Take ownership of the solution architecture, including techno-functional requirements related to Customs processes in SAP GTS.
- Collaborate closely with Product Owners and Lead Solution Architects to evaluate and align design changes from an application maintenance perspective.
- Act as a frontline representative, ensuring a seamless platform experience in the live environment across the entire value chain, regardless of the underlying application landscape. This includes:
- Enhancements within the SAP ecosystem and Software Development (DevSecOps) support.
- Managing standard and normal changes as part of releases in line with configuration and design guidelines, ensuring a retrofit across the landscape and cross alignment with SAP platforms.
- Assisting in the analysis of production issues (Incident & Problem Management) and implementing resolutions in collaboration with the Application Management support team.
- Supporting testing automation.
- Learning and supporting non-SAP applications critical to the Customs business process.
- Designing and maintaining operational reporting and embedded analytics solutions.
- Ensure adherence to operational governance and SLAs, identifying dependencies, testing requirements, service orchestration, and business impact implications.
- Demonstrate cross-functional alignments by analyzing the end-to-end process and articulating how it integrates.
- Communicate proactively about project status, escalate issues as necessary, and manage timelines and action items effectively.
- Identify risks and develop mitigation strategies for challenges related to transformational transition architecture while ensuring business continuity.
In this role, you will report to the Architecture Development Manager in the Supply Data & Technology team at IKEA Supply.

