About the job
Welcome to Glow25!
We are a vibrant and rapidly growing Beauty & Pro Aging company based in Berlin, driven by a heartfelt mission: Creating Glow Moments. For our customers, for our team, and for everyone who wants to feel comfortable in their skin and let their inner beauty shine.
For us, work is more than just productivity; it should inspire, excite, and bring joy. This is where you come into play! We are experiencing rapid growth and are looking for smart, empathetic individuals who are eager to build something special with us.
Join Glow25 and become part of a vision that redefines beauty. We look forward to meeting you!
Current Challenges and Goals:
To operationally support our sales team and enhance collaboration with Marketing and E-Commerce, we are establishing the new role of Sales Support & B2B Operations Specialist. This position will stabilize our daily sales operations, clarify processes, and further develop our digital sales infrastructure, particularly the B2B shop.
You will play a crucial bridging role between Sales, Key Account Management, Marketing, and E-Commerce.
Your Support is Needed in the Following Areas:
Sales Operations & Assistance: You will handle operational tasks such as order processing, returns management, complaints, and shipping coordination, ensuring smooth daily operations.
Responsibility for the B2B Shop: You will support our Shopify-based B2B shop, maintain product data, respond to customer inquiries, and implement smaller actions focusing on user-friendliness and scalability.
Creation of Presentations & Materials: You will create and maintain sales-supporting materials such as presentations, product sheets, and promotional documents in close coordination with the marketing team.
Master Data Management: You will ensure the structured entry and maintenance of customer, product, and supplier data, securing a clean data base for our CRM and ERP systems.
Cross-Department Collaboration: You will work closely with Sales, Key Account Management, and Sales Management, actively contributing to our internal tools and processes (e.g., Asana).

