About the job
Join the Criminal Defense Revolution at Michael & Associates, Attorneys at Law!
At Michael & Associates, we are not merely a law firm; we are pioneers in transforming the landscape of criminal defense. Since our inception in Austin, Texas, we have rapidly ascended to become one of the largest and most sought-after criminal defense firms in the state. Our remarkable success is a result of our innovative legal strategies combined with state-of-the-art technology, enabling us to achieve exceptional outcomes for our clients. And this is just the beginning.
Position Overview: Sales Intake Representative
As a Sales Intake Representative, you will serve as the initial contact for potential clients, offering a warm and knowledgeable introduction to our firm. You will guide them from their first inquiry to a formal consultation with one of our seasoned attorneys. Your professionalism, compassion, and ability to communicate effectively will play a crucial role in fostering a positive and enduring attorney-client relationship.
Key Responsibilities
- Create Outstanding First Impressions
Represent the firm with warmth, confidence, and professionalism during every initial interaction, ensuring clients feel valued and understood. - Manage Client Communications with Care
Handle inbound inquiries from prospective clients, responding to their questions with clarity, assessing their needs, and scheduling consultations with our legal experts. - Oversee the Client Journey
Collaborate with internal teams to coordinate appointments, follow-ups, and guarantee a seamless client experience from first contact to attorney handoff.
Why Choose Us?
This role is not just about intake; it is an opportunity to be part of something greater:
- Join a dynamic, high-impact team that prioritizes innovation, efficiency, and a client-first mindset.
- Acquire hands-on experience in the legal sector with a rapidly growing firm.
- Contribute significantly to providing top-tier legal services to clients during some of the most critical moments of their lives.
- Thrive in a culture that champions technology, collaboration, and excellence.
If you are empathetic, organized, and dedicated to making a meaningful impact, this is not merely a job; it is a chance to be part of a transformative journey.
Ready to help shape the future of criminal defense?
Apply today to join the team at Michael & Associates.

