About the job
Join our dynamic team as a Sales Associate at Team Mancuso Powersports 59, where your primary responsibility will be to drive vehicle sales while ensuring exceptional customer satisfaction. This role encompasses various activities such as prospecting, personal work habits, selling, and diligent follow-up.
Key Responsibilities:
- Commit to fostering customer satisfaction as the foundation of our business.
- Engage customers by actively assessing their vehicle needs through insightful questioning and attentive listening.
- Showcase our vehicles through demonstrations and facilitate test drives.
- Guide customers through the vehicle delivery process, ensuring they are well-informed about operating features, warranties, and necessary documentation, thereby building loyalty.
- Set and pursue personal income goals that align with dealership productivity standards, developing strategies to achieve them.
- Provide regular updates to the Sales Manager regarding sales objectives, planned activities, and performance analysis.
- Stay informed about incoming inventory, including features and accessories, to effectively communicate their benefits to customers.
- Collaborate with the service and body shop departments to guarantee vehicles are reconditioned as expected and delivered on time.
- Participate actively in sales meetings and training sessions conducted by the dealership and manufacturers.
- Maintain a robust prospect development system to nurture potential sales leads.
- Implement an owner follow-up system to encourage repeat and referral business.
- Regularly assess and analyze your performance to optimize time management and planning.
- Stay updated on automotive terminology and technological advancements in the industry.
- Understand vehicle equity and values, clearly explaining depreciation to customers.
- Be knowledgeable about federal, state, and local laws regulating retail auto sales.
- Facilitate introductions between customers and service department staff to highlight the dealership's quality service offerings.
- Adhere to all company safety protocols and promptly report any accidents to management.