About the job
Job Description
Advance Auto Parts is proud to be an Equal Opportunity Employer. We ensure that our hiring process is free from discrimination based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.
Role Overview
As a Sales Associate and Store Driver, you will play a vital role in supporting our DIY customers by delivering exceptional service and helping to meet our sales goals. This entry-level position requires a basic understanding of automotive systems and product knowledge, as well as familiarity with our store systems. Whether working part-time or full-time, you will contribute to maintaining store inventory and operational standards.
Key Responsibilities
- Provide outstanding customer service during DIY customer visits and phone interactions.
- Meet personal sales targets while assisting the store in achieving its sales objectives.
- Offer DIY services such as battery installations, testing, and wiper replacements.
- Ensure store product quality and operational efficiency.
- Manage inventory processes, including receiving shipments, conducting cycle counts, and maintaining back stock.
Additional Duties
- Maintain cleanliness throughout the store, including floors and restrooms.
- Assist with general stocking and organizing of products.
- Safely deliver automotive parts to customers as required.
Success Factors
- Basic driving skills and familiarity with navigation.
- Ability to efficiently use a delivery board system.
- Strong interpersonal skills to communicate effectively with customers and team members.
- Proficiency in locating and stocking parts.
- Knowledge of safety protocols and operating store equipment.
- Familiarity with POS systems and parts lookup tools.
- Expertise in testing and diagnostic equipment for DIY services.
Essential Skills and Qualifications
- Fluent in English (Spanish is a plus); ability to communicate clearly and build rapport with customers, colleagues, and management.
- Ability to interpret safety guidelines, operating instructions, and maintenance manuals.
- Strong mathematical skills for basic calculations.
- Flexible availability, including days, evenings, and weekends.
Preferred Experience
- 2-3 years of successful sales experience in a retail environment focused on customer satisfaction.