Founded in 1971, Mulberry has its roots in Somerset, England, and has grown into a globally recognized British lifestyle brand celebrated for its commitment to quality and innovative design, embodying the essence of the Mulberry Spirit.
With sustainability at the heart of our ethos since our inception, we proudly achieved B Corp Certification in 2024, reflecting our dedication to making a positive impact.
Despite our international reach, our core values remain steadfast; we are devoted to enhancing our influence on both people and the planet. Our team embodies honesty, dynamism, and a strong sense of community.
If you resonate with these values, we invite you to become a part of our team.
As a Sales Assistant, or 'Experience Expert' as we call it, you will be tasked with crafting unforgettable experiences for our customers. Your creativity will shine as you leverage your product knowledge and storytelling skills to personalize every interaction and foster enduring relationships. A commitment to personal growth and a passion for our 'Back to the Mulberry Spirit' strategy are essential.
What We Need From You:
Customer Focus:
- Create a welcoming and enjoyable atmosphere for both customers and team members.
- Deliver an engaging, dynamic, and memorable shopping experience.
- Cultivate and manage key customer relationships using in-store CRM tools.
- Be culturally aware, understanding how Mulberry integrates into the art and life around us to inspire our customers.
Performance Driven:
- Show curiosity about the business and share your innovative ideas.
- Possess a competitive spirit and a strong desire to excel.
- Ensure operational excellence throughout your responsibilities.