About the job
YOUR ROLE
As a Sales Advisor at H&M, you will play a pivotal role in delivering exceptional customer experiences. You will greet customers, guide them through our store, and assist them in locating the products they need while effectively showcasing our offerings. By embodying our values, you will contribute to your own growth and the success of the company.
Key Responsibilities:
Share your knowledge of fashion and products to help customers make informed choices.
Collaborate with the team to ensure customers receive outstanding service.
Maintain a tidy and pleasant store and logistics area.
Support store opening and closing tasks.
Represent yourself and the brand positively in all customer interactions.
YOUR TEAM
The store serves as the heart of our brand, where customers experience H&M directly. As part of a dynamic store team, you will work alongside Sales Advisors, Department Managers, Store Managers, and Visual Merchandisers, all collaborating to create an inspiring and welcoming environment for our customers. You will help customers express themselves through the latest trends and timeless styles, fostering meaningful relationships and contributing to making fashion accessible and sustainable for everyone.
ARE YOU THE ONE?
We seek individuals who possess:
Experience in customer service within the fashion, retail, or a related sector.
And who are:
Passionate about fashion and eager to provide exceptional customer experiences while driving sales.
Team players who thrive in fast-paced environments.
Excellent communicators, creative thinkers, and eager to learn and grow.
Flexible, action-oriented, and proactive.
ABOUT H&M GROUP
H&M Group is a global company with a strong portfolio of fashion brands and ventures. Our mission is to demonstrate that outstanding design, reasonable prices, and sustainable solutions can coexist. We aim to make fashion accessible to all, placing our customers at the center of every decision we make. Our team comprises thousands of passionate and talented individuals united by shared values and culture. Together, we utilize our strength, scale, and knowledge to drive the fashion industry towards a more inclusive and sustainable future.
WHY YOU'LL LOVE WORKING WITH US
At H&M Group, we take pride in fostering a vibrant and welcoming corporate culture. We offer extensive development opportunities and attractive benefits to our employees.
JOIN OUR TEAM
Our uniqueness stems from a blend of various elements: our inclusive and collaborative culture, strong values, and growth opportunities. However, what truly makes us who we are is our people.
Grow your career with us—your journey begins here!
* Store role competency assessment: To manage the high volume of applicants for the Sales Advisor role, we utilize an online assessment for skill-based hiring in some stores. Completion of this assessment is required as part of the application and selection process. Your responses will be scored based on criteria set by H&M Group. After the assessment, you will have the opportunity to receive feedback and ask questions. If you encounter difficulties or prefer an alternative assessment method, please reach out to recruitment_support@hm.com. Choosing an alternative method will not affect your application.
For more details on how we process personal data, please refer to our privacy policy.
**We adhere to a fair and equitable hiring process based on competencies.