About the job
About Us
LifeMD is a pioneering digital healthcare company dedicated to enhancing accessibility to virtual care, pharmacy services, and diagnostics. Our mission is to make healthcare more affordable and convenient for everyone. We focus on both treatment and prevention through our innovative care model, designed to optimize patient experiences and improve outcomes for over 200 health concerns.
To support our growing patient base, LifeMD utilizes a vertically integrated, proprietary digital care platform, an affiliated medical group across all 50 states, a comprehensive 22,500-square-foot pharmacy, and a dedicated U.S.-based patient care center. With offices in New York City, Greenville, SC, and Huntington Beach, CA, we are powered by a passionate team of professionals ranging from clinicians and technologists to creatives and analysts. We are united by a mission to revolutionize healthcare. Our employees enjoy a collaborative and inclusive work culture, hybrid work options, and numerous opportunities for professional growth. If you want your work to make a difference, join us in our journey to create a future of accessible, innovative, and compassionate care.
About the Role
The Revenue Cycle Management Specialist will oversee daily billing operations, including coding, charge entry, claims filing, and follow-up on payer and patient accounts receivable. This role is pivotal in resolving issues to maximize collections while enhancing patient satisfaction.
Responsibilities
- Monitor the daily workflow of recorded visits, coding, charge entry, and claims submission
- Conduct payer accounts receivable follow-up, manage denials, and oversee patient collections
- Process and record payments to patient accounts
- Identify and resolve billing issues to maximize collections
- Communicate with patients regarding insurance, billing, and account-related inquiries
- Collaborate with the Revenue Cycle Manager, Finance team, and other departments to ensure seamless revenue cycle operations
- Ensure compliance with healthcare regulations and standards, including HIPAA, Medicare, and Medicaid requirements
- Stay current with industry trends and regulatory changes
- Assist in developing and monitoring effective revenue cycle KPIs and reporting standards
- Perform additional duties as assigned to support LifeMD's mission and values
Qualifications
Basic Qualifications:
- Bachelor’s degree in Business Administration, Healthcare Administration, or a related field, or equivalent experience
- 3+ years of experience in medical billing, coding, denial management, and reimbursement
- 1+ years of experience with Medicare, particularly in telehealth
- Demonstrated experience in payment posting, denial management, and accounts receivable processes ...

