About the job

Join Our Dynamic Team as a Retail Sales Associate!
At 1915 South, we pride ourselves on operating 30 Ashley stores and 3 distribution centers across the southeastern United States, including Georgia, Florida, Alabama, North Carolina, Mississippi, and Virginia. Our commitment to employee growth and exceptional customer service sets us apart in the furniture industry. If you're ready to elevate your career with the leading furniture brand globally, we invite you to apply today!
Position Overview:
The Retail Sales Associate (RSA) plays a crucial role in delivering an outstanding shopping experience for our guests. By cultivating relationships, understanding individual needs, and providing tailored solutions, you will create meaningful connections and ensure customer satisfaction. This role emphasizes service excellence and proactive engagement while achieving performance benchmarks through key performance indicators (KPIs).
Key Responsibilities:
- Welcome and assist guests throughout their shopping journey.
- Demonstrate products and solutions that enhance guest value.
- Achieve or surpass established performance standards and KPIs, encompassing sales, financing, bedding, protection plans, and delivery options.
- Adhere to established sales protocols and best practices.
- Engage in continuous coaching, training, and personal development initiatives.
- Provide timely follow-up with customers to support their sales process and satisfaction.
- Verify order accuracy before submission.
- Process payments and assist guests with financing and payment options.
- Collaborate with leadership and support teams to address guest inquiries and resolve concerns.
- Maintain a clean and organized store environment in designated areas.

