About the job
Join Vuori as a Retail Assistant Store Manager, where you'll play a pivotal role in leading our retail sales team. Your primary focus will be on cultivating meaningful connections with customers and communicating Vuori's brand values through your extensive product knowledge and positive outlook. You'll also inspire the team to uphold Vuori's high standards in retail sales and customer experiences.
Key Responsibilities:
Create Memorable Customer Experiences
- Collaborate with the sales team to guarantee that every customer enjoys the best service possible.
- Take charge of the sales floor and the sales team, ensuring the customer experience remains a top priority.
- Prepare fitting rooms, assist customers with finding sizes, and provide honest, informed feedback on merchandise style and fit.
- Develop lasting relationships with customers by discussing product details, informing them about new arrivals and restocks, and inviting them to upcoming events.
- Stay updated on current trends and best-selling items, sharing insights with both customers and the team.
Drive Business Success
- Lead daily store operations in the absence of the Store Manager.
- Motivate the sales team to achieve sales targets in a collaborative commission-based environment.
- Enhance your product knowledge within the activewear and broader fashion landscape to serve customers effectively.
- Guide the team in completing projects, always prioritizing customer satisfaction.
- Communicate inventory requirements to support business objectives.
Exemplify Leadership
- Assist the Store Inventory Lead with product shipments and inventory management.
- Collaborate with the Retail Store Manager on daily operations, sales strategy, community engagement, and team management to maintain smooth business operations.
- Oversee daily store maintenance activities, including product restocking, visual merchandising, and cleanliness.
- Exercise utmost responsibility and adherence to safety protocols during store openings and closings.
- Encourage team members to consistently strive for excellence, punctuality, and accountability.
Operational Excellence
- Conduct weekly manual restocks and report to inventory management.
- Perform weekly cycle counts and assist with processing shipments.
- Ensure that store supplies are adequately stocked and communicate needs monthly.
- Handle online returns and defective products as necessary, shipping them to the warehouse.
- Maintain daily restock and destock activities efficiently.
- Help keep the backroom organized and tidy.
- Manage Aloha displays, refreshing and restocking them weekly.