About the job
In order to continue its expansion with over 260 Free boutiques already opened, Free Distribution, a subsidiary of the Iliad Group, invites you to join us as a Regional Manager for the North East Zone. Reporting directly to the Operations Director, you will collaborate closely with Regional Managers and in-store teams (managers, assistants, advisors). Your role will involve optimizing resources to implement the company's operational strategy and ensure the best customer service for our subscribers and prospects in your assigned geographical area.
Your key responsibilities will include:
- Implementing operational strategies
Working alongside the Operations Director, you will contribute to defining major operational strategic directions and ensure their execution within your zone. You will foster a positive commercial dynamic and set quantitative and qualitative targets for your teams.
- Network management / Activity monitoring and control in your area
Your attention to detail, combined with a global vision, will enable you to closely monitor the performance and key performance indicators of your geographical area. You will drive the commercial policy and work with Regional Managers to define necessary actions for business development.
Beyond your operational expertise, your strong field presence will inspire and motivate your teams daily while providing them with essential managerial support.
Additionally, you will contribute to the design or continuous improvement of activity tracking and analysis tools (dashboards, performance evaluations, graphs, etc.).
- Team Management and Human Resource Management
As a true Coaching Manager, you will identify potential and develop your teams' skills (Regional Managers, Managers, Assistant Managers, advisors). You will oversee recruitment, training, and career development, ensuring professionalism at every key stage of their journey. You will instill values of proximity, simplicity, and dynamism that are dear to Free.
- Coordination and Communication
You will ensure the dissemination of information among teams and share best practices within your area. In charge of various cross-functional projects, you will frequently collaborate with support teams (HR, real estate, marketing, IT, etc.) in a continuous search for quality and process improvement.
This position is available as soon as possible within the zone, and you will be required to support operational teams in the East Paris region, Champagne and Moselle, Burgundy-Franche-Comté, Grand Nord, Nord Picardie, and the East region.

