About the job
We are seeking an interim Quality Coordinator from mid-March through September to cover a maternity leave, working 20 hours per week.
Your expertise lies in quality management, process optimization, and audit control. You will actively contribute ideas for improvements and ensure our quality management system is effectively implemented organization-wide. As the Quality Coordinator at YouServe, you will guarantee that our services consistently meet the highest standards, such as ISO 9001, while also supporting other audits.
In this role, you will serve as the guardian of our quality standards, ensuring that our processes and reporting for HR and payroll services comply with our requirements. You will frequently collaborate with both internal and external stakeholders to maintain our 'audit-ready' status. You will work closely with colleagues in the compliance team within a dynamic environment. Your responsibilities will include:
Managing the quality management system and acting as the point of contact for process changes;
Coordinating and guiding internal and external audits, conducting internal audits, and developing the internal audit schedule;
Supporting risk assessments and monitoring improvement proposals;
Facilitating managers in enhancing processes and systems while communicating the quality policy to our colleagues in the business.