About the job
ABOUT BOLDR
Boldr is a pioneering global B-Corp focused on delivering exceptional client experiences while providing access to dignified and meaningful employment opportunities in communities worldwide.
As a unified global team, we are dedicated to connecting diverse individuals who share our values, making a bold impact globally.
With over 1,000 employees across five countries, we aim to expand our workforce to over 5,000 by 2027.
OUR CORE VALUES
- Authenticity fosters meaningful connections.
- Curiosity drives our best work.
- Adaptability ensures our growth.
- Operational excellence complements our ambitious vision.
- Empathy is the foundation of great partnerships.
ROLE OVERVIEW
The Provider Relations Specialist will play a critical role in supporting provider and patient outreach for our new Babylist Health marketing initiative. This position involves reaching out to healthcare providers, encouraging their participation in our marketing materials, and nurturing relationships within the healthcare community. You will also assist with patient engagement by communicating via email and helping to coordinate and track the patient-targeted marketing campaign. This dynamic role requires exceptional communication skills, a keen eye for detail, and the ability to manage multiple priorities effectively.
WHY WE WANT YOU
We seek motivated individuals who are passionate about contributing to Boldr's growth and mission. Our team members are our partners in success, expected to deliver 110% in their efforts, share their unique talents, and embody our core values: Curiosity, Dynamism, and Authenticity.
KEY RESPONSIBILITIES
Provider Outreach:
- Conduct outbound calls to medical provider offices.
- Exhibit strong motivation and determination to meet target-driven goals.
- Encourage providers and office managers to opt-in for marketing materials.
- Engage with providers via email or phone to confirm receipt and placement of marketing materials.
Patient Engagement Support:
- Communicate with a list of targeted patients to share Babylist Health materials.
- Track and document patient compliance with campaign requirements (e.g., submission of proof of material delivery).
Documentation and Reporting:
- Accurately log call outcomes and responses in the designated tracking system.
- Maintain detailed records of successful contacts, opt-ins, and follow-ups.
- Provide regular updates on outreach progress.
Feedback and Improvement:
- Identify and recommend improvements to outreach strategies.