About the job
Who We Are
At Twilio, we're at the forefront of transforming communications, all from the convenience of our homes. Our innovative solutions empower hundreds of thousands of businesses and enable millions of developers worldwide to create tailored customer experiences.
Our commitment to remote-first work and a strong culture of connection and global inclusion ensures that, regardless of your location, you are part of a vibrant team with diverse experiences making a global impact every day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work genuinely rewarding. Your career at Twilio is in your hands.
We utilize Artificial Intelligence (AI) to streamline our hiring process. However, every hiring decision is ultimately made by real Twilions!
Join Us at Twilio
We are looking for a Principal Technical Program Manager to lead our Research & Development (R&D) initiatives.
About the Role
As the world’s leading customer engagement platform, Twilio empowers developers to build modern communication applications that are trusted, simple, and smart. We are seeking a Principal Technical Program Manager to oversee a portfolio of strategic, complex, and multidisciplinary programs that significantly enhance R&D's business impact. You will define program strategy and guide program teams to successfully deliver business, operational, and technical advancements across Engineering & Product organizations.
In this role, you will act as a trusted strategic advisor, crucial in promoting alignment, establishing priorities, and delivering high-impact programs that further our strategic objectives. The Principal Technical Program Manager within R&D is a highly visible position that requires a robust blend of strategic insight, execution excellence, and cross-functional leadership. You will seamlessly traverse between overarching planning and hands-on delivery to ensure vital initiatives progress in a dynamic, scaled agile environment.

