About the job
Kaseya® stands at the forefront of IT infrastructure and security management solutions, tailored for Managed Service Providers (MSPs) and internal IT teams globally, powered by AI. Our cutting-edge technologies empower organizations to effectively oversee and secure their IT environments, fostering enduring business success. With steady, robust double-digit growth over recent years, Kaseya is supported by Insight Venture Partners www.insightpartners.com, a prestigious global private equity firm dedicated to investing in high-growth technology and software companies that catalyze transformative change in their respective sectors.
Since our inception in 2000, Kaseya has expanded its reach to over 20 countries, serving a diverse array of industries and managing more than 15 million endpoints globally. For more insights into our award-winning solutions and to discover more about Kaseya's unique culture, please visit www.Kaseya.com.
Kaseya is distinctively different from typical companies. We pride ourselves on transparency regarding our identity and expectations. The many individuals who thrive at Kaseya are those who are willing to go above and beyond to enhance the experiences of our customers.
This position requires 100% onsite presence in El Poblado, Medellin, Colombia.
To strengthen our global services team, we are looking for an Associate Service Consultant with extensive customer implementation experience within the IT sector to join our Medellín, Colombia office. This role entails delivering successful consulting projects that support both internal and external clients. Responsibilities will range from serving as a technical lead for solution implementations to advising clients on industry best practices for new product integrations into their business. The successful candidate will collaborate closely with Project Management to facilitate all consulting services, alongside Product Management and Support teams, ensuring exceptional service delivery to our clients. A professional, courteous, and customer-oriented demeanor is essential at all times.
If you're a high achiever with demonstrated information technology expertise who thrives in a dynamic environment, we invite you to connect with us.

