About the job
Join DeepLight AI, a leading consultancy in AI and data solutions, renowned for our innovative approach to integrating intelligent enterprise systems across various sectors, notably in financial services and banking.
As a Platform Site Reliability Engineer and Reliability Specialist, you will play a crucial role in ensuring the exceptional quality, resilience, and performance of our next-generation AI and digital platforms. Your expertise will be instrumental at the convergence of Site Reliability Engineering (SRE) and AI Quality Assurance, where you will design automated frameworks to validate diverse technologies, from Conversational AI agents to core banking microservices.
Your role will involve implementing robust continuous testing pipelines and reliability governance to ensure that our AI-driven solutions are secure, scalable, and accurately functional in real-world environments.
Key Responsibilities:
- Develop reusable automation frameworks to assess the accuracy, stability, latency, and safety of Conversational AI platforms (voice and chat) and LLM-based agents.
- Validate multi-agent orchestration, human-in-the-loop escalation logic, and the integrity of RAG pipelines and vector search results.
- Evaluate AI/ML platform components for scaling behavior, failover resilience, high availability, and disaster recovery capabilities.
- Integrate automated testing pipelines within CI/CD workflows for MLOps, emphasizing drift detection, retraining validation, and model registry integrity.
- Verify AI/ML pipelines on Azure AI Foundry and AWS SageMaker, ensuring data integrity across storage services (S3/Blobs) and serverless functions.
- Conduct load testing for AI services while ensuring compliance with engineering guardrails for fairness, explainability, and regulatory standards.
- Bridge the gap between engineering and business by translating complex technical reliability requirements into clear and actionable quality narratives.
At DeepLight AI, our people are our greatest asset. While technical expertise underpins our efforts, your ability to connect intricate data science with actionable business value is key to your success.
We seek individuals who are not only exceptional in their technical fields but also excellent communicators and persuasive advocates for their skills. You will represent our firm, tasked with building trust and clearly articulating the rationale behind your technical decisions to senior stakeholders.
If you thrive on the challenge of presenting cutting-edge AI solutions and fostering innovation, we want to hear from you!

