About the job
About Us
At One Medical, we are redefining primary care by making it more affordable, accessible, and enjoyable for everyone. Our mission is to transform the healthcare experience for patients, providers, employers, and health networks alike. With our seamless in-office services, 24/7 virtual care, on-site labs, and comprehensive programs for preventive care and chronic management, we have been improving healthcare experiences for over 15 years.
Since joining forces with Amazon in February 2023, we are poised to enhance healthcare accessibility for even more individuals and organizations. Our commitment to building a diverse, empathetic team fosters an environment where everyone can thrive and contribute to better health outcomes.
The Opportunity
As a Phlebotomist/Administrative Assistant (known internally as Lab Services Specialist/Member Support Specialist) at One Medical, you will play a pivotal role in ensuring our patients receive exceptional care. Your responsibilities will include performing venipuncture and providing essential clinical support services. Acting as a patient ambassador, you will facilitate their care journey and enhance their in-office experience through your strong service drive and interpersonal skills.
With your innovative problem-solving abilities, you will work collaboratively with the team and tackle various challenges that arise. Your expertise in specimen collection, combined with your compassionate communication style, will ensure positive interactions with patients both at the front desk and in the lab. You will also maintain the office environment to reflect the One Medical brand and assist with any additional tasks as directed.
We are seeking a proactive team player with a strong commitment to patient care, who thrives in a feedback-oriented culture and is eager to make a difference in the lives of our members.

