About the job
We are seeking a talented and dedicated People Data & Strategy Analyst to join our dynamic team within the Department of Social Services (DSS), which encompasses the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is committed to alleviating poverty and income inequality by offering essential benefits to New Yorkers in need, including Food Assistance and Emergency Rental Assistance. DHS strives to prevent and address homelessness through innovative strategies designed to help families and individuals achieve self-sufficiency as swiftly as possible.
Human Resources Solutions (HRS) plays a vital role in supporting the human resources needs of DSS, HRA, and DHS through strategic partnerships and collaboration, aiming to cultivate an inclusive, motivated, and client-centered workforce.
Under the direction of the Executive Director of Human Resources Information Systems and Workforce Analytics, the People Data & Strategy Analyst is pivotal in delivering insightful analyses and assisting with operational, procedural, and workforce assessments within the agency. This position focuses on converting data insights into strategic actions. The Analyst will employ advanced data analytics and strategic decision-making to enhance the efficiency, effectiveness, and performance of the organization’s human resources operations. Responsibilities include conducting research, analyzing data, and developing data-driven strategies for process enhancements and operational efficiency. The People Data & Strategy Analyst will utilize various data tools and technologies to formulate workforce strategies and initiatives.
Key Responsibilities:
- Develop and maintain the Chief People Officer (CPO) dashboard booklet monthly, sharing key metrics with HRS and Office of Labor Relations (OLR) management teams to monitor human resources performance.
- Respond to ad-hoc HR data requests for analysis and special projects by gathering, analyzing, and reporting data from pertinent sources.
- Analyze and interpret workforce metrics related to recruitment, onboarding, offboarding, discipline, employee leave, retirements, and workplace injuries, presenting insights to the Executive Director.
- Prepare and deliver comprehensive reports, presentations, and recommendations to senior leadership based on findings from data analysis and operational studies.
- Create training videos for staff to facilitate the effective implementation of newly developed processes.

