About the job
Are you a fit for this role?
The Sales Associate plays a vital role in our customer service team, bringing an infectious energy and enthusiasm to every interaction. Your goal will be to leave a lasting impression on our customers through engaging storytelling and genuine connections. You will master our product offerings and become a knowledgeable advocate for sustainable fashion, product details, and personal styling.
Your Responsibilities Include:
- Previous experience in a similar role, ideally with high-growth direct-to-consumer retail brands.
- Understanding of omnichannel strategies to ensure a seamless customer experience across retail and e-commerce platforms.
- Proficiency in using technology and apps.
- Strong verbal and written communication skills, capable of conveying messages effectively across various platforms.
- A demonstrated history of surpassing sales and performance targets in a retail context.
- A genuine passion for contributing to a purpose-driven brand and advocating for sustainable business practices.
Physical Requirements:
- Availability during business hours, including evenings, weekends, and holidays.
- Ability to lift, carry, and move at least 40 pounds, along with bending, stretching, and reaching for products.
- Comfort with climbing ladders and standing for prolonged periods.
Your Profile:
- A natural relationship builder who thrives on engaging with customers and fostering connections.
- Willingness to acknowledge mistakes, learn from them, and move forward with newfound insights.
- A strong work ethic; resourceful and ready to tackle challenges head-on.
- Curious and inquisitive, you’re not afraid to ask the tough questions and challenge the status quo.
- Positive and uplifting, you embody our brand values and promote a supportive atmosphere.
- Proactive in problem-solving, with a self-starting attitude that drives you to completion.
- A dependable individual who follows through on commitments and maintains integrity between words and actions.
- Open to feedback and continuous improvement.

