About the job
Are you the perfect fit for this role?
The Sales Associate is an integral part of our customer service team, radiating positive energy and enthusiasm. Your mission will be to create unforgettable experiences for our customers through engaging storytelling and genuine interactions. As a Sales Associate, you will master our product offerings and serve as an ambassador for sustainable fashion, product knowledge, and personal style.
Your Responsibilities:
- Bring experience from similar roles, preferably within high-growth direct-to-consumer retail brands.
- Demonstrate omnichannel awareness to provide a cohesive customer experience across both retail and e-commerce platforms.
- Be tech-savvy and comfortable using various applications and tools.
- Exhibit strong communication skills, effectively conveying messages across multiple platforms.
- Show a proven track record of personal achievements in retail, consistently surpassing sales and performance targets.
- Be passionate about contributing to a brand with purpose, embodying advocacy through your work.
Physical Requirements:
- Availability during business hours, including nights, weekends, and holidays.
- Ability to bend, reach, stretch for products, as well as lift, carry, and move items weighing at least 40 lbs.
- Comfort with climbing ladders, moving around the store regularly, and standing for extended periods.
What We Seek:
- You are naturally outgoing, with a strong desire to connect and build relationships with customers.
- You embrace mistakes as learning opportunities, moving forward with the wisdom gained.
- You are not afraid of hard work and resourcefulness, always seeking innovative tools to enhance your skills.
- You possess an inquisitive mindset, comfortably asking challenging questions and striving for improvement.
- You foster a positive atmosphere, embracing our brand values while maintaining professionalism.
- You approach challenges with solutions, demonstrating initiative and dedication to completing your tasks.
- You are reliable and consistent, ensuring your actions align with your commitments.
- You welcome constructive feedback to grow and enhance your performance.

